CEO of Estatesearch (specialists in bereavement legal services) Jonathan Upton comments on the NS&I debacle and further lost money as follows: “This is just the tip of the iceberg. More than £33 billion has effectively become ‘lost’ in UK financial institutions, with only a fraction recovered over the past decade. Without more proactive asset searches by legal firms and stronger tracing efforts from financial institutions, this growing problem is leaving billions disconnected from their rightful owners.” Jonathan, a Fellow of the Institute of Chartered Accountants in England and Wales, has over two decades in the industry now, specifically dealing with estate assets after a bereavement. He's calling for financial institutions to undertake enhanced tracing exercises to follow customers who have changed providers or died to ensure assets are rightfully repatriated, and for legal firms can undertake Financial Profile searches or asset searches to establish the full extent of a person’s estate when they pass away so that assets can be passed on to the rightful beneficiaries.

Guests: Jonathan Upton

Published: Sat 4 April 2026