Access to everyday services is something many people take for granted — but for Deaf people across the UK, it can still present significant challenges. From booking appointments to communicating in critical moments, barriers to access remain widespread, with delays in securing British Sign Language support continuing to impact daily life. Joining Rory McGowan to discuss this is Steph Lotz, UK General Manager at Convo and an advocate for the Deaf community.

Guests: Steph Lotz

Published: Sat 30 May 2026