Original Broadcast: Share Radio Morning with Sarah Pennells
Retirement can often be the trigger for a big purchase, whether it's a new kitchen or a brand-new car. But what happens if the car you buy develops a major fault or the kitchen turns out to be fitted by cowboys? What are your rights and when can you make a company refund your cash? Sarah spoke with Sylvia Rook, who's lead officer for fair trading at the Chartered Trading Standards Institute; Martyn James, who's from the complaints website Resolver; and Kate Jobson, who's a consumer law expert at Citizens Advice.
Guests: Sylvia Rook,Martyn James,Kate Jobson
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