Original Broadcast: Modern Mindset
“With the cost of the Jaguar LandRover hack approaching nearly £2 billion, this now stands as the single most economically damaging cyber incident the UK has ever seen — and it should serve as a wake-up call for every board and public body in the country. This isn’t just a technical failure but an economic and operational resilience failure". With over twenty years of experience in information technology and cybersecurity, Simon Onyons brings deep expertise in financial regulation, cyber strategy and operations to help organisations strengthen their security posture and resilience. Simon also serves as Senior Advisor to the UK National Cyber Security Centre (NCSC), where he works on the NCSC Advisory Group to support national initiatives aimed at improving cyber resilience across the UK, and he continues in this role while at Kroll.
Guests: Simon Onyons
Published:
Millions of UK homes could be fitted with illegal, non-compliant taps and plumbing. That’s according to global water safety authority NSF, whose research suggests most Brits don’t realise they’re the ones responsible for checking. Joining Rory McGowan now to discuss this is Samantha Duffy, Senior Manager of Global Water Programs at NSF.
Guests: Samantha Duffy
Published:
Original Broadcast: Modern Mindset
Rory McGowan speaks with James Kaberry, a non-executive director at IO Finance Partners, about the current state of SMEs in the UK. They discuss the significant role SMEs play in the economy, the challenges they face in accessing capital, and the rise of alternative lending solutions. James emphasises the importance of supporting SMEs to foster growth and stability in the economy, while also providing practical advice for those struggling to navigate the current financial landscape. https://iofp.co.uk/
Guests: James Kaberry
Published:
Rory McGowan speaks with Jack Smith, CEO of Love Finance, about the challenges faced by small and medium enterprises (SMEs) in the UK. They discuss the sectors that are struggling, particularly construction and hospitality, and the importance of quick access to finance for these businesses. Jack shares insights from his journey in the lending industry and emphasises the need for lenders to support SMEs effectively. https://www.lovefinance.co.uk/
Guests: Jack Smith
Published:
Original Broadcast: Modern Mindset
Etholle Davies fills in for Daniel Clewlow & Rory McGowan to speak to Chris Teasdale from Handelsbanken. They've conducted some new research regarding frustration and mistrust regarding automated customer service. In fact, a significant majority says they want the human touch back. https://www.handelsbanken.co.uk/en/
Guests: Chris Teasdale
Published:
Original Broadcast: Modern Mindset
Rory McGowan is joined by Craig Allan from ABAX. New research reveals how much of our workday is spent searching for misplaced items, rather than focusing on our job. Rory and Craig discuss this and more about all things tracking tech. https://www.abax.com/en-gb
Guests: Craig Allan
Published:
Original Broadcast: Modern Mindset
Rory McGowan is joined by Thea Watson from Bright HR. In this episode the two discuss a new report that Bright HR has carried out. It looks at workplace culture and how it still requires improvement in certain areas. https://www.brighthr.com/
Guests: Thea Watson
Published:
Original Broadcast: Modern Mindset
Adam Cox is joined by Thea Watson from Bright HR. They discuss a new report carried out by Bright HR, all about business confidence. What did it find? Well, it shows how 68% of UK businesses who have embraced a technology strategy see growth as their number one objective for 2025.Shockingly though, over half of all survey respondents — many without a tech plan — say they are not expecting to grow in 2025, and more than a quarter are simply looking to survive. https://www.brighthr.com/
Guests: Thea Watson
Published:
Original Broadcast: Modern Mindset
Adam Cox is joined by Graham Hasting-Evans from NOCN Group. Graham discusses the severe skills gap in the UK's Construction sector. With the ambitious goal of building 1.5 million new homes, the charity is advocating that the UK needs a skilled workforce more than ever. https://www.nocn.org.uk/
Guests: Graham Hasting-Evans
Published:
Adam Cox is joined by Simon Morris from Service Now. Simon tells all about his new research that has been carried out about customer loyalty, as well as its findings. Also, the two discuss the use AI and AI Chatbots when it comes to providing customer support. https://www.servicenow.com/uk/
Guests: Simon Morris
Published:
